Stafflion Partners Integration

Partners Integration

Connect your agency to Stafflion through secure webhooks and API endpoints, and keep shift and clinician updates in sync.

The Stafflion Partners Integration is a seamless and efficient solution designed to streamline communication and coordination with our partner agencies that provide skilled and nursing care clinicians. Our integration platform allows partner agencies to easily connect with Stafflion through secure webhooks, ensuring timely and accurate updates on clinician shift activities.

How the integration works

The integration streamlines the scheduler's workflow. Instead of logging into each agency's platform individually, the system automatically distributes open shifts. Once a shift is accepted, it is automatically added to Stafflion. Stafflion also handles shift cancellations and call-outs.

The integration also benefits agency partners by providing access to a larger volume of shifts. By proactively posting shifts and potentially being added to additional clients, partners can expand their opportunities.

This documentation outlines the Stafflion API endpoints that allow partners to notify Stafflion of updates related to shifts or clinicians.

Shift event flow

1. The partner sends a shift_request event when a clinician requests to work a shift. The request carries the full shift and clinician details.
2. Stafflion approves the request through the partner's API.
3. The partner sends a shift_claimed event to confirm that a clinician has claimed the shift. Stafflion then adds it to its schedule.
4. If the time of a taken shift changes, the partner sends a shift_update event. Send it only after the shift_claimed for that shift.
5. If the clinician calls out or is no longer planning to work the shift, the partner sends a shift_call_out event. Stafflion removes the clinician from its schedule.

See Webhook for the payloads of each event, and Changelog for version history.

The complete OpenAPI 3.1 specification is available as openapi.yml.